All orders are shipped via USPS (The United States Postal Service), and originate in Germantown NY. Most orders are shipped the following business day, and we will notify you if we are unable to ship within 2 business days.
If you need expedited shipping, please email us and we will do our best to accommodate your request! Additional shipping fees will apply.
Shipping rates are for orders delivered in the continental United States.
If you have a question about a product, please ask us before placing your order. We will always accept any returns caused by our error. Please contact us within 7 days of receipt of your products if there are any problems with you order. All returns must be pre-authorized.
Due to health regulations, any product that has been opened may not be returned. Special orders (i.e. special sizes, special order products, special mixed formulas) are not returnable under any circumstance.
We collect sales tax where appropriate on all orders shipped in New York.
Due to current regulations, we do not ship internationally.